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About Lunessa AI

Building the AI operating system for service businesses.

Lunessa AI connects calls, appointments, CRM, follow-up, automations, analytics, and AI workers in one platform.

  • Canadian AI software company
  • Founded in 2025 by Lunessa LLC
  • lunessa.io
Executive Lunessa AI android in a command room surrounded by red dashboards

Calls answered

412

Appointments booked

138

Follow-ups sent

296

AI workers active

7

Executive view · sample data

Our mission

Help service businesses turn missed calls into booked appointments and daily work into automated systems.

Lunessa AI is not only an AI receptionist.

It is an AI business operating system for service businesses.

Lunessa AI builds AI systems for service businesses. One connected platform answers more calls, books more appointments, manages customers, follows up and shows what the work produced.

What Lunessa builds

Every part of the front office, connected

AI Receptionist

Answers calls, qualifies requests and books visits.

CRM

Customer records and lifecycle stages kept current.

Appointments

Real availability, bookings and reminders.

Smart Queue

A live waiting room with private tracking links.

AI Workforce

Specialist AI agents with clear roles and permissions.

Automations

Follow-ups and tasks that run on their own.

Analytics

Results counted from real records.

Billing and credits

Plans, AI credits and usage in one place.

Business communications

Calls, texts and email in the same timeline.

Why it exists

Disconnected tools lose customers

Service businesses lose customers when calls are missed, follow-ups are forgotten, appointments are not managed, and teams work from disconnected tools. Lunessa AI connects this work in one system.

  • Missed calls
  • Forgotten follow-ups
  • Unmanaged appointments
  • Disconnected tools

One connected workflow

  1. Call
  2. AI Receptionist
  3. CRM
  4. Appointment
  5. Smart Queue
  6. Follow-up
  7. Analytics

Lunessa AI in action

See how one platform connects the whole customer journey.

A call is answered, an appointment is booked, the customer is welcomed, recorded and followed up — the everyday operations we build Lunessa around, in one minute.

Demo data with fictional customers. Revenue figures are an illustrative example. The film is in English.

Founded in 2025

How Lunessa AI is being built

2025

Lunessa LLC founded

The company behind Lunessa AI is created to build AI systems for service businesses.

2025

AI Receptionist and CRM platform started

Work begins on the receptionist, customer records and appointment booking.

2025

Smart Queue and AI Workforce concept developed

A live waiting room and a team of coordinated AI agents join the roadmap.

Next

More automation, integrations and industry workflows

Deeper automations, more connected tools and workflows tailored to each industry.

Built for service businesses

For businesses that run on appointments

Clinics
Dental offices
Massage clinics
Physiotherapy
Veterinary clinics
Mechanics
Salons
Cleaning companies
Consultants
Local service businesses

Innovation

Proprietary technology, built for real work

Lunessa LLC is developing proprietary AI technology, invention-backed workflows, and business automation systems for service businesses.

  • Shared business context across AI agents
  • Human approval for sensitive actions
  • Real business data only — no invented results

Automation with accountability

Built to earn your trust.

Your business. Your boundaries.

Tenant-scoped records and server-side permissions protect access to business data.

People stay in control.

Approval controls, pause and cancellation keep sensitive actions accountable.

Facts before figures.

Activity and revenue reporting use recorded business data. Estimates are identified as estimates.

Lunessa AI android in front of a connected workflow map

Founder vision

The vision is to give small and medium service businesses access to AI systems that feel like a full operations team.

Large companies have call centers, operations staff and analysts. Lunessa AI brings that capacity to the businesses that need it most, at a price and in a form a small team can use every day.

Hocine Drici

Founder & CEO, Lunessa LLC

Put Lunessa AI to work

Set up your AI receptionist, calendar and Smart Queue in a guided onboarding.

About Lunessa AI — Lunessa AI