AI receptionist
AI receptionist for auto repair shops
When everyone is under a car, the phone keeps ringing. Lunessa answers calls, texts and web chat, books service appointments into your calendar and makes sure every missed call gets a follow-up.
Plans from $199/month. No setup fee. Self-service setup.
Where repair shops lose jobs
- Technicians and the service desk are busy, and calls go unanswered during the busiest hours.
- A driver with a problem calls the next shop when nobody picks up.
- Quote and booking requests get lost between calls, texts and the website form.
How it works
01
A customer calls, chats or texts
Your AI receptionist answers on your Lunessa business number or your website chat, any time of day.
02
It captures the details
Name, contact details, vehicle and what's wrong, so your team doesn't have to call back just to ask.
03
It books the visit
It offers open times from your calendar and confirms only after the slot is saved, with Google Calendar sync and confirmations.
04
Your team follows up
The request is logged in your CRM, and anything that needs a person, like a quote, becomes a follow-up task.
What your shop gets
- AI receptionist on web chat 24/7, plus calls and SMS once your Lunessa number is connected
- Service appointment booking with Google Calendar sync and confirmations
- A CRM with every customer, their requests and follow-up tasks
- Missed calls and unanswered requests turned into follow-up tasks
- Automations triggered by calls, messages, leads and bookings
- Hand-off to your team when a customer needs a person
What it does not do
- It does not diagnose vehicles or give repair quotes. It collects the details and passes them to your team.
- It does not take payments over the phone.
- Live calls currently understand English speech. Written replies follow the languages you enable.
Questions
Can it give customers a price?
It does not quote repairs. It collects the vehicle details and the problem, and creates a follow-up task so your team can send the quote.
Can it book service appointments?
Yes. It offers open times from your connected Google Calendar and confirms only once the slot is saved.
What happens to calls we miss?
Every missed call and unfinished inquiry becomes a follow-up task in your CRM, so nothing is forgotten.
Is there a contract?
Plans are monthly and self-service, with no setup fee. You can also pay annually.
Answer every call, even under the hood
Start on the Business plan at $199/month with no setup fee, connect your number and calendar, test your AI receptionist and go live on your own.