AI receptionist
AI receptionist for dental clinics
Lunessa answers your clinic's calls, web chat and text messages day and night, books appointments straight into your calendar and turns every missed call into a follow-up, so your front desk can focus on the patients in the chair.
Plans from $199/month. No setup fee. Self-service setup.
Where dental front desks lose bookings
- The phone rings while the front desk is checking a patient in, and the caller hangs up before anyone answers.
- Calls after hours and on weekends go to voicemail, and many people call the next clinic on their list instead.
- Missed calls and web inquiries sit on sticky notes or in an inbox with no reminder to call back.
How it works
01
A patient calls, chats or texts
Your AI receptionist picks up on your Lunessa business number or on your website chat, at any hour.
02
It answers common questions
Hours, location, services and how booking works, from the business information you configure.
03
It books the appointment
It offers open times from your calendar and confirms only after the slot is actually saved. Google Calendar sync and confirmations are included.
04
Everything lands in your CRM
The contact, the conversation and the booking are logged. Missed calls and unfinished inquiries become follow-up tasks.
What your clinic gets
- AI receptionist on web chat 24/7, plus calls and SMS once your Lunessa number is connected
- Appointment booking with Google Calendar sync and confirmations
- A CRM for new and returning patients' contact details, inquiries and follow-up tasks
- Missed calls and unanswered inquiries turned into follow-up tasks
- Hand-off to your team when a caller needs a person
- Smart Queue on Growth and Scale: a live waiting-room board and a private link showing each patient their estimated wait
What it does not do
- It never gives medical or dental advice, diagnoses or treatment recommendations. It handles scheduling and communication only.
- Lunessa is not a dental records system and is not designed for HIPAA, so clinical details should stay out of it.
- Live calls currently understand English speech. Written replies follow the languages you enable.
Questions
Can the AI receptionist book appointments directly into our schedule?
Yes. It offers times from your connected Google Calendar and confirms a booking only after the slot is saved, then sends a confirmation.
What happens when a patient asks a clinical question?
It does not answer clinical questions. It offers to book an appointment or hands the conversation to your team.
Does it work after hours?
Yes. Web chat is answered 24/7, and calls and texts are answered around the clock once your Lunessa business number is connected.
Do we need to replace our practice management software?
No. Lunessa handles the front-desk conversations, bookings in your calendar and follow-up. It is not a records system.
Stop losing patients to voicemail
Start on the Business plan at $199/month with no setup fee, connect your number and calendar, test your AI receptionist and go live on your own.